Vicidial Features
Built-in Firewall Protection
WebRTC Enabled (Browser Calling)
Real-time Dashboard
Press-1 Campaign Support
Voice Broadcasting Module
Predictive Dialling System
Agent Monitoring & Whisper
Call Recording & Playback
Inbound, Outbound & Blended
HTTPS & SSL Ready
Auto Call Distribution (ACD)
Campaign & Lead Management
Agents Reporting
Bring Your Own Connection
Cluster Server Support